ALERT * * * Important Update for iLab Users * * *
New Support System Now Live: We are pleased to share that the new iLab Help Desk platform is now live as of January 14th, 2026.
The ‘Help’ link in iLab now opens an email through the new ticketing system. For details, please visit our Help Site article: Submit and Track Support Requests in the Portal.
Upcoming Holiday Closure: In observance of a holiday, Agilent CrossLab/iLab Operations Software Support Help Desk will be closed during U.S. hours on Monday, January 19th, 2026. During this time, support in the U.S. and Canada will be unavailable. APAC and EU Support will remain open as normal. For urgent matters, please add "Urgent" to your ticket/email subject or press "1" when prompted to escalate a call on the iLab Support phone, and we will prioritize those requests first.
BCI/CRUK Pathology Facility is part of CRUK City of London Centre and is aim is to support cancer research in the CRUK City of London Centre at the BCI by offering a full range of histological techniques.
As a core facility, we can can also provide a service to others outside the CRUK Centre, other QMUL Centres and to external users if we have the capacity.
Note that BCI and CoLC researchers are the priority over others users.
Microtomy: Section cutting from standard (FFPE or PFEF) or mega-blocks, on Palm/LCM membrane slides, standard or adhesive/positively charged slides at various thickness (usually from 3 to 10 microns, standard being at 4 microns)
Tissue processing by automation and embedding into paraffin blocks: Formalin fixed tissue (FFPE) only.
Room 027 Ground Floor,
Wolfson Institute Building
Charterhouse Square,
London EC1M 6BQ
As well as providing a high quality service, we offer advice on existing procedures.
We are also open to collaborations on developing new procedures and techniques, so please get in touch about any potential new projects.
| Name | Role | Phone | Location | |
|---|---|---|---|---|
| Nadia Rahman |
Pathology Facility Manager
|
0207 882 3555
|
n.rahman@qmul.ac.uk
|
Charterhouse Sq
|
| Service list |
| ► Paraffin section cut (4) | |||
| Name | Description | Price | |
|---|---|---|---|
| Dewax/ Hydration-coverslipping |
per slide |
Inquire | |
| Mega slide, first slide | Inquire | ||
| Standard Paraffin - extra slide | Inquire | ||
| Standard Paraffin - extra section on same slide | Inquire | ||
| ► Staining (1) | |||
| Name | Description | Price | |
| Special stains: Oil Red O (frozen sections) | Inquire | ||
| ► Frozen section cut (1) | |||
| Name | Description | Price | |
| unstained (RNA/DNA) tissue curl, charged per hour |
Internal
£22.00
each
External £27.50 each Corporate £36.50 each |
||
| ► Visium spatial slides (1) | |||
| Name | Description | Price | |
| Visium spatial slides FFPE charge per hour | Inquire | ||